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IT Assistant

Say Goodbye to hourly rates for your computer services.

For one low flat monthly fee, My IT Assistant provides small businesses a fully staffed Information Technology (IT) department with the expertise to keep your PCs, network, and servers running smoothly. Not just a desktop technician, but a complete technology team made up certified network administrators and security engineers will continuously monitor your system to avoid any interruptions in your operation due to an IT breakdown.

Whether you have just one PC or a complicated network infrastructure consisting of PC, servers, and network devices, we will manage your computers to make sure your business is never affected due to computer downtime. Our service includes unlimited onsite and remote technical support for all your employees, antivirus software and management, proactive computer health monitoring, and backup of your data.

Desktop Plan:
Desktop Management Plan provides a complete solution for securing, supporting and managing each desktop computer in your company. From proactive support, monitoring and data backup, to providing complete telephone and remote support for each end-user, our Desktop Management Plan ensures that your computers operate properly and securely.

Network Management Plan:
Even the smallest business today relies on the Internet more than ever before. Dealing with the complication of Internet infrastructure equipment and service can be a daunting task that puts your business at risk when your infrastructure is down.

Our Network Infrastructure Management Service is designed to allow you to focus on your business, leaving infrastructure worries to us. We view ourselves as an extension of your business. Our goal is nothing short of a dramatic reduction in your total cost of infrastructure ownership, as well as a reduction in your technology-induced stress level. With Network Management Service, the level of service you receive will be just like having a dedicated technology professional on your team managing your Network Infrastructure, without the expense of having to hire that individual.

Server Management Plan:
Server equipment has become the backbone your company’s network; it’s critical to the support of day-to-day operations. However, small businesses typically can not afford to hire a full-time Information Technology (IT) person or outside Information Technology (IT) consultants to take care of server problems occur. Decisions made as to how to maintain, support and provide alternatives for data protection and disaster recovery for an existing server will be the some of the most important technology decisions your business makes.

My IT Assistant offers a complete plan for securing and supporting your company’s servers via remote monitoring and backup combined with remote, telephone and on-site support.

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