My Business Assistant
 
My Phone Assistant
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My IT Assistant
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My Phone Assistant

My Phone Assistant brings you the most advanced Unified Communication, including a 24/7 live answering service. You have a choice: spend thousands of dollars on a comparable in-house system and hire a receptionist . . . or subscribe to the My Phone Assistant monthly service at a fraction of that cost. Whether you are a independent business owner, a managing a growing enterprise, My Phone Assistant puts you in control of all of your communication needs. Reduce costs, work more efficiently, and improve your image.

Use exclusive Virtual PBX or 24/7 Live answering or combine it to get the best of both services!
Combine your home, office, mobile, and FAX into one single Toll free number
 
Access and Reply to email, voicemail, and FAX directly from your phone – Anywhere, Anytime
Change your selected call routings from a web interface – Anywhere, Anytime

Virtual PBX is a hosted PBX system which fully automates the handling of your inbound calls. Unlike an in-house hardware based PBX system, a virtual or hosted PBX system is maintained by the service provider, so there is no hardware or software for the client to pay for or support. Calls are routed from the hosted PBX to extension owners through the public telephone network. Virtual PBX offers a full-featured phone system with features and capabilities far surpassing those of the most expensive in house PBX systems. Virtual PBX is clearly the better choice for small to mid size companies with distributed employees, and those with limited financial capabilities.

Some of the major features in our
Virtual PBX system

  • A low cost of ownership, with no hardware or software to install or maintain
  • Callers are greeted and acknowledged with a professionally recorded business greeting, and then offered menu options for proper call routing
  • Calls are forwarded to any employee’s any phone, in any location including international
  • Provides a directory of employee extensions accessible by inputting digits corresponding to employee first or last names
  • Takes voice messages for any employee extension, for a department, or for the company in general
  • Allows transfer of calls between extensions
  • Combines all phone and fax numbers into one corporate number. Unified Communication technology encompasses all forms of phone, fax and email functions controlled by an individual user or a group of individual users into one controlled system
  • Allows for complete control of call forwarding options from Anywhere, Anytime using web-based interface
  • Messages can also be transcribed and emailed to you

View all the features

If you want to give your callers that personal, real human touch, our Live Receptionist is the service for you. Armed with the latest technology, a Remote Live Receptionist is a highly trained receptionist who takes all your business calls with your company name and connects to you so seamlessly that your clients won’t believe your receptionist isn’t in the office with you. Our Live Receptionists can do a lot more than take and route your calls. Our skillfully trained Live Receptionists make appointments, provide information about your company, and even place web orders and email or fax the information collected from the callers to you. This service is available 24/7, 365 days a year.

Some of the major Features of
24/7 Live Receptionist

  • All Live Receptionists are professionally trained USA based agents
  • All calls are greeted with a completely customized greeting; and your caller will have no idea you are outsourcing your call answering services
  • Live Receptionists take messages, patch calls, schedule appointments, and even take and complete e-commerce orders from your website
  • Marketing messages can be recorded to inform your callers about upcoming events, new services, or just to say how much you appreciate the call
  • Messages are delivered via email, fax, or both. Email provides you immediate access to your messages, no matter where you may be, anywhere around the world, all the while saving you time and money. When your Live Receptionist takes messages for you, the message is quickly and efficiently sent to the appropriate email address, pre-specified by you
 

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