The current presidential election talks a lot about emails and sexual predators, but what about small businesses? Come November 8th lots of things can change, and as a small business.. read more
Myreceptionist is the virtual assistant receptionist services of My Business Assistant and works to support to your already great customer service. In a small business or a start-up, you cannot afford to miss any call or answer calls amateurishly. With the 24/7/365 MyReceptionist you would never need to miss a phone call. We will make sure that all your calls get handled and forwarded professionally. Your virtual phone assistant is ready to proceed as per your selected plan. The plan you choose will grow with your business and keep in step with all your ever-changing needs. You can increase or decrease the service levels based on your business demands.
MyReceptionist virtual phone support service comes at a fraction of the cost of conventional phones and answering services. We help you work more efficiently on the one hand, and help considerably reduce your costs on the other.
Key features of our Virtual PBX system:
Lower cost of ownership: no hardware or software to install or maintain
Professional call handling: Callers are greeted with a professionally recorded personalized business greeting, and then offered menu options for proper call routing
Anywhere forwarding: Calls can be forwarded to any employee’s phone, in any location – including international locations
Easy access: The system provides a directory of employee extensions accessible by inputting digits corresponding to employee first or last names
Voice mail capability: Takes voice messages for any employee extension, for a department, or for the company in general
Call transfer: calls can be easily transferred between extensions
Unified communication: Combines all phone and fax numbers into one corporate number. The technology encompasses all forms of phone, fax and email functions controlled by an individual user or a group of individual users into one controlled system
Web-based access: Allows for complete control of call forwarding options from anywhere, anytime using web-based interface
Voice message transcription: Messages can also be transcribed and emailed to you
- USA based professionals: All Live Receptionists are professionally trained USA based agents
- Personalized greetings: All calls are greeted with a completely customized greeting. Your caller will have no idea you are outsourcing your call answering services
- Allied services: Live Receptionists take messages, patch calls, schedule appointments, and even take and complete e-commerce orders from your website
- Pre-recorded messages: Marketing messages can be recorded to inform your callers about upcoming events, new services, or just to say how much you appreciate the call
- Immediate message forwarding: Messages are delivered via email, fax, or both. Email provides you immediate access to your messages, no matter where you may be, anywhere around the world, all the while saving you time and money. When your Live Receptionist takes messages for you, the message is quickly and efficiently sent to the appropriate email address, pre-specified by you
MyAdmin is the virtual assistant administrative services of My Business Assistant and acts as an extension of your office. Whether you prefer communicating by phone and fax or Whatsapp and Dropbox. Whether you someone for a few hours a day or a few hours a month We will tailor our service to meet your needs.
Our business assistants will help you focus more on growing your business while lowering your overhead costs and management hassles.
- Product research
- People research
- Vendor research
- Market research
- Competitor research
- Article research
- Clean your data for erroneous information or custom criteria given by you.
- Validate entered data for consistency and accuracy.
- Remove letters, symbols, and characters that don’t belong.
Data Formatting: We can take in raw information and format it to give it a structure that can be utilized to make business decisions.
- Organize people, groups, companies, or any other item.
- Reformat unorganized or unreadable text so it looks clean and professional.
- Parse unorganized data into a standardized format.
Data Processing: Our virtual assistants have expertise in processing scanned images for fan clubs, warranty cards, forms, or written surveys. Now you can make your business truly paperless.
- Check for erroneous and incorrectly entered information.
- Interpret bad handwriting more accurately than machine reading.
Data Extraction: We can sift through documents to find hidden yet valuable information.
- Locate and extract specific pieces of information from a scanned document.
- Determine if a document talks about a specific subject matter.
- Highlight and format names and addresses gathered programmatically.
- Calendar management
- Client / lead follow-up calls and emails
- Email / fax replying and filtering
- Appointment scheduling
- Expense report processing
- Customer record update and maintenance
- Vendor research
- Event organization
- Document management including Microsoft Word, Excel and PowerPoint
- Dictating / transcription
Trying to keep your own books can be time consuming, but you don’t have enough bookkeeping to justify even a part-time bookkeeper regularly employed. Has part of My Business Assistant, MyBookkeeper can efficiently and cost-effectively handle your accounting books with 100% accuracy.
MyBookkeeper helps you leverage the strengths of online accounting software with our skilled bookkeepers and accounting professionals. Our innovative tools, including a document transfer system, assure you of consistently accurate and timely financial data. With our virtual financial and accounting services, you will get the peace of mind for you to focus on the core competencies of your business.
QuickBooks Host: MyBusinessAssistant hosts the full-blown version of QuickBooks application on a hosting server. The hosting service is completely secured and managed by a reliable US based hosting company. By using hosted QuickBooks, anybody in your team can access your accounting application virtually from anywhere. If you already have a QuickBooks license, we use it to host the QuickBooks while you only pay a small hosting fee.
QuickBooks Online: QuickBooks offers a hosted version of the application too. We set up your QuickBooks online application and you and your accounting personnel are ready to access it online.
QuickBooks Direct: Our virtual accountants and bookkeepers can access your own computer using online login services using remote connectivity tools. You can even watch your virtual accounting team working on your system. Your accounting and bookkeeping will be done in a few hours. All you need is an internet connection on your computer.
My Business Assistant Online Marketing Services
Mymarketing is the virtual assistant marketing services of My Business Assistant and works in conjunction with your marketing efforts.
Your big idea has made you an entrepreneur. You have a product to sell, customers to serve and budgets to prepare. While you have a hundred ideas on how to market your product or service, you really do not have the time to execute them all. A new website to design, a direct mailer that needs to go out before the big event, or presentation to be drafted. Is it possible for you to trust someone else to understand and express your vision creatively and strategically?
MyBusinessAssistant can assist your firm in executing your marketing efforts. We’re specially attuned to the requirements of small and medium sized entrepreneurs, your status today and your goals for the future. MyBusinessAssistant sees the complex marketplace as it is and provides sound marketing strategy required to achieve your business goals. Our virtual marketing support will help you stay ahead of competition and build a unique brand image for your business.
Are you staying in front of your customer?
There are many ways to communicate with your customers and prospects. When it comes to the internet, this strategy can be done at a very low cost. The other advantage is the capability to automate your marketing. This strategy will generate leads or communicate to you prospects and customers on autopilot. It can also be changed at anytime!
Email marketing is an ideal way to maintain communication with your current customers, but it can also be a great way to turn prospects into customers.
They say you need to “touch” you prospect 7 times before they buy from you. By integrating an email campaign into your website or other Web 2.0 location you can generate leads by offering an exchange with a prospect – your informative eBook, coupon, tip video etc. for their email. Once you have this email you can maintain contact with for 7 days and gain trust and showcase the benefits of your product or service. Remember, benefits are about the customer not you.
Let everyone know what your business has been up to!
A press release can help your business or organization get reach and publicity on the web across search engines, blogs, and websites. Compelling news in a well-crafted release will help you attract new business, as well as engage and retain existing customers. We can help write and submit your press release to all the important national and local media outlets.
Need an online presence or refresh your current one?
MBA provides services including web design and development, web application design, professional e-commerce online shopping systems, website hosting, search engine optimization (SEO), internet search engine promotion and submission, e-learning, 3D solutions to people throughout the world.
Need professional content?
Powerful online and offline marketing requires content on a regular basis. Your business needs content for point of view articles, press releases, websites, marketing campaigns, marketing collateral, blogs, advertising, training material, presentations, reports, product demos, and a lot more. Our experienced content designers can write and edit content for any business need. After you explain your requirements and send all the preliminary info, our writers do the research and create fresh content for you. They have expertise in writing keyword optimized content for the web too.